Privacy Policy

Effective Date: 17 April 2025

Welcome to Strong Build Shop. We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.strongbuildshop.com (the “Site”) and use our services. By accessing or using the Site, you agree to the terms outlined in this policy.

1. Information We Collect

We collect both personal and non-personal information from our users to provide a seamless, customized, and secure shopping experience.

1.1 Personal Information You Provide

When you interact with our site, we may collect:

Full Name
Email Address
Phone Number
Shipping and Billing Address
Account Credentials (username, password)
Payment Details (handled securely via third-party payment processors)
Health and fitness preferences (if voluntarily submitted)
Feedback, queries, reviews, or testimonials

This information is collected when you:

Create an account
Place an order
Subscribe to our newsletter
Contact customer support
Participate in surveys, promotions, or feedback forms

1.2 Automatically Collected Data

When you use our website, we may collect:

IP Address
Browser type and version
Device type and operating system
Time zone and language settings
Pages visited and time spent
Referring and exit pages
Clickstream data
Cookie identifiers

This data helps us understand user behavior and improve site functionality.

1.3 Third-Party Sources

We may receive information from third-party services including:

Payment processors (e.g., Razorpay, PayPal, Stripe)
Delivery partners
Advertising platforms (e.g., Google, Meta)
Analytics tools (e.g., Google Analytics)

2. How We Use Your Information

We use your information to:

Process transactions and deliver orders
Communicate order updates and shipping details
Send promotional emails and newsletters
Improve website functionality and user experience
Detect and prevent fraud or security threats
Provide personalized product recommendations
Respond to your questions and support requests
Comply with legal and regulatory obligations

We never sell your personal data to third parties.

3. Cookies and Tracking Technologies

3.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our site. They help remember your preferences and improve your overall experience.

3.2 Types of Cookies We Use

Essential Cookies: Required for core functionality like cart and checkout.
Performance Cookies: Help us analyze website performance and traffic.
Functional Cookies: Remember your preferences and settings.
Marketing Cookies: Help us deliver targeted advertising based on your behavior.

3.3 Managing Cookies

Most browsers allow you to control cookie settings. You can choose to block or delete cookies. However, some features of the site may not function properly without them.

4. Sharing Your Information

We may share your data with trusted partners only when necessary to provide services:

4.1 Service Providers

Payment gateways
Courier and logistics partners
Email service providers
Customer support platforms
Hosting and IT infrastructure

All third-party partners are required to keep your data secure and confidential.

4.2 Legal Obligations

We may disclose your data if required to:

Comply with legal processes
Respond to lawful requests from authorities
Protect our rights, safety, and property

5. Data Security

We implement strict security measures to protect your information:

SSL encryption for all transactions
Secure servers and firewalls
Regular software and platform updates
Limited access to personal data
Use of industry-standard authentication protocols

Despite these efforts, no system is 100% secure. We cannot guarantee absolute data security.

6. Your Rights and Choices

You have certain rights regarding your data, including:

6.1 Access and Correction

You can access and update your personal details by logging into your account.

6.2 Delete or Deactivate

You may request deletion or deactivation of your account by contacting us.

6.3 Opt-Out

Unsubscribe from marketing emails anytime by clicking the unsubscribe link.
Disable cookies using browser settings.
Opt out of targeted ads using YourAdChoices.

6.4 Data Portability

You may request a copy of your personal data in a readable format.

7. Data Retention

We retain your data only as long as necessary for the purposes mentioned in this policy, unless:

Required by law
Needed to resolve disputes
To enforce our agreements and policies

When data is no longer required, we securely delete or anonymize it.

8. Children’s Privacy

Strong Build Shop is not intended for children under the age of 13. We do not knowingly collect or store data from anyone under this age. If you believe a child has submitted personal data, please contact us immediately.

9. International Users

If you are accessing the Site from outside India, please be aware that your information will be stored and processed in India and other countries. By using the Site, you consent to the transfer of your information to countries that may have different data protection laws.

10. Links to Other Websites

Our website may contain links to third-party sites such as payment gateways or social media platforms. This Privacy Policy applies only to Strong Build Shop. We are not responsible for the privacy practices of external websites. We encourage you to read their policies before providing any personal data.

11. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically.

If material changes are made, we will notify you via email or website notification.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Real Muscle Store
Email: support@strongbuildshop.com
Phone: +91-XXXXXXXXXX
Address: [Insert Registered Business Address]

13. Consent

By using our website and services, you consent to our collection and use of your personal information as described in this Privacy Policy.